Refund policy
Damaged or Broken Items
Your happiness matters to us.
If your order arrives damaged due to shipping, please contact us within 48 hours of delivery and include a clear photo or short video of the damage along with the original packaging.
This allows us to quickly assist you and take the proper steps with the carrier. Once reviewed, we’ll gladly offer a replacement or a refund, whichever works best for you.
✨ Our goal is always to make things right.
🔄 Returns & Refunds
Because our products are handmade, personal, and often scented, we’re unable to accept returns on used or opened items.
If something doesn’t feel right with your order, please reach out. We believe in open communication and will always do our best to offer a thoughtful solution.